Proxy Voice is a service of BG Marketing LLC ("we," "us," or "our"). This Privacy Policy explains how we collect, use, and protect information when you use our website and AI receptionist services.
We collect information you provide directly to us, including:
Our AI receptionist service handles inbound phone calls and outbound SMS messages on behalf of our clients. Call audio and transcripts may be stored to improve service quality and for client review. SMS messages are sent through Twilio in compliance with A2P 10DLC regulations.
Callers who interact with our AI receptionist should be aware that calls may be recorded and processed by automated systems.
We do not sell your personal information. We share information only with service providers who help us operate our platform, including:
Each provider has their own privacy policy and security practices.
We retain client account information for the duration of the service relationship and for a reasonable period afterward as required by law or legitimate business needs. Call transcripts are retained as agreed with each client. You may request deletion of your data at any time.
We take reasonable technical and organizational measures to protect your information. All data is transmitted over HTTPS. Payment processing is handled entirely by Stripe and we never have access to your full card number.
You may request access to, correction of, or deletion of your personal information at any time by contacting us. We will respond within 30 days.
For privacy-related questions or requests, contact us at:
BG Marketing LLC / Proxy Voice
Email: chad@bgmarketingteam.com
Website: proxy.bgmarketingteam.com
We may update this policy from time to time. We will post the updated version on this page with a new "last updated" date. Continued use of our services after changes constitutes acceptance.